In this episode of The Diary of an SME, Steve Botterill, an experienced HR professional, joins Benjamin Vis to explain the true purpose of HR inside a modern organisation. Steve breaks down how HR supports people, culture, leadership, and long‑term business growth — far beyond policies and procedures. From aligning people strategy with business goals to developing future leaders and building a values‑driven culture, this episode gives a clear view of how HR shapes everyday working life. If you’re an SME owner, manager, or anyone interested in understanding HR’s real impact, this conversation is a straightforward and practical guide.
🔹 Topics covered:
• What HR really does
• Why HR is about people, not just process
• Culture, values & leadership development
• How HR drives organisational success
Watch the video below: