In this conversation, we explore how OneYMCA rebuilt its entire leadership structure by hiring not just for skills, but for attitude, connection, and resilience. Inside this clip, we discuss:
✔️ Why cultural fit and genuine connection matter more than a perfect CV
✔️ Why it’s better to hire someone you get on with and train them, rather than hire a highly skilled person you can’t work with
✔️ The challenge of recruiting in the charity sector where you “can’t motivate people with money”
✔️ Why resilience is essential for leaders and staff in a charity environment
✔️ How OneYMCA finds people who give more than the job description
✔️ How small charities can attract the right talent
✔️ Why personal connection to the mission often predicts long-term success.
This is a powerful lesson for:
➡️ Charity leaders
➡️ Business owners
➡️ HR & recruitment teams
➡️ Anyone trying to build a mission-driven, high-performing team